Privacy Policy

HELENA & HARRY IV CO. ("we", "our", "us") operates helenaharryiv.com. This policy describes what information we collect when you visit or make a purchase from our store, how we use it, and the choices you have. Last updated: September 5, 2026.

Information we collect

Order information. When you place an order or join a waitlist, we collect your name, billing and shipping address, email address, phone number, and payment details. Payment card information is processed by our payment providers and is never stored on our servers.

Device information. When you browse the store, we automatically receive standard technical information such as your IP address, browser type, time zone, and the pages you view. We collect this using cookies and similar technologies to keep the site working, prevent fraud, and understand how the store is used.

Correspondence. If you email us or submit a contact form, we keep that correspondence so we can respond and maintain a record of support.

How we use your information

We use order information to fulfill orders, process payment, arrange shipping, and send order confirmations. We use it to communicate with you, screen orders for fraud, and, where you have opted in, to send news about collections and restocks. We use device information to operate and improve the store and to generate aggregate analytics about how visitors use it.

Sharing your information

Our store is hosted by Shopify Inc., which stores your data securely on our behalf; you can read Shopify's privacy policy at shopify.com/legal/privacy. We share information with payment processors to complete transactions, with carriers to deliver orders, and with analytics providers such as Google Analytics to understand site usage. We may also disclose information to comply with applicable laws or a lawful request. We do not sell your personal information.

Cookies

Cookies are small files stored on your device that keep your cart working, remember preferences, and help us understand site traffic. You can control or delete cookies through your browser settings; disabling them may affect parts of the store such as the cart and checkout.

Your rights

You may request access to the personal information we hold about you, ask that it be corrected, or ask that it be deleted. Residents of certain jurisdictions, including the European Economic Area and California, have additional statutory rights. To exercise any of these rights, contact us at contact@helenaharryiv.com and we will respond to your request.

Data retention

We keep order records for as long as we need them for our business and legal obligations, such as tax and accounting requirements, unless you ask us to delete them.

Children's privacy

We sell children's clothing, but our store is intended for use by adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time to reflect changes to our practices or for legal reasons. The date at the top of this page shows when it was last revised.

Contact

Questions about this policy or your personal information can be sent to contact@helenaharryiv.com.